Reservation Terms & Conditions
If you would like to make a reservation with us today please call on 01865 516 688 to avoid disappointment.
More than 7 people
If your reservation is more than 7 people our party menu will only be available or call us and we will do our best to accommodate your requests.
Ensure prompt arrival, as late arrivals will have an obvious effect on the party following your own. If parties have not arrived 15 minutes after their booking time, we will presume non-arrival, unless otherwise informed.
Friday & Saturday nights
If you would like to make a reservation for 6:00 pm on Friday or Saturday night, it’s limited to a 2-hour sitting, if you book at 8:00 pm there are no restrictions (Please note because of COVID-19 restrictions the 8:00 pm reservation now limited to 10:00 pm).
After making a reservation
After filling in our booking form we will get back to you to confirm the reservation as soon as possible.
What to know before you go – CIVID-19 Restrictions
We have a 20-minute grace period. Please call us if you are running later than 20 minutes after your booked time. Your table will be booked for 2 hours.
As instructed by the Government, we are required to close at 10:00pm each evening. All guests, including those booked in on our last sitting of 8.00pm, are required to settle their bill and exit premises by this time.
Please note our Lunch Offer is only available from Monday – Friday.
Website Terms & Conditions
By using this site you are agreeing to the following terms and conditions. We reserve the right to change these terms and conditions at any time and without notice. It is the responsibility of all website users to visit this page regularly and make themselves aware of any changes.
All information contained within this website is correct and up to date to the best of our knowledge. However, it is of a generic nature, cannot be considered comprehensive and does not constitute professional advice. We cannot be held responsible for errors, omissions, the consequences of using or the reliance upon any information contained within this website.
All information, text, artwork and downloads contained within this website are copyright protected and may be downloaded or reproduced strictly for private use only. Where any of the content or graphics are being republished or copied to others, you must first receive our written permission, clearly identify our website as the source of the material and acknowledge our copyright status.
Any and all electronic links to this website require our prior consent. If you wish to link to any part of this website please contact us with your request. We reserve the right to refuse requests or to delete links at any time. We have no control over the content of any linked website, and cannot be held responsible for the consequences of using information or services on linked websites. A link to a third party website should not be considered as a recommendation or endorsement on our part.
We will make every reasonable effort to ensure this website remains free of computer viruses. However, we recommend that you check any content or files that you download from this website as a matter of standard procedure. We accept no liability for any loss, disruption or damage to your computer or data arising as a result of using this website.
The above terms and conditions shall be subject to the laws of England and Wales, and Al-Andalus Tapas Bar submits to the jurisdiction of the English courts.
By providing your contact details on our contact form or when making a reservation checking the box to confirm you agree to terms and conditions of trade as outlined by this document, you are giving explicit consent that we may use the data you provide to contact you with regard to your enquiry and for managing your reservation with us. Your data will be securely stored and not shared with third parties for any reason, nor will it be used for any purpose other than required in the sale and delivery of your order, or for any purpose not directly related to that sale. If you do not agree to these terms, then please don’t browse the web site.
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Act 1998 AND GDPR at all times.
We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
What we collect
We may collect the following information:
- Contact information including email address.
- Demographic information such as postcode, preferences and interests.
- Other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the Data Protection Act 1998, We require the payment of a small fee which will not exceed £5 OR Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org, or using the contact details found on our contact page.